This Shipping Policy applies to all orders placed on the website of KHIVAM TECHNO POINT (OPC) PRIVATE LIMITED.

Registered Office Address:
Door No. 4-7-102/26, 2nd Floor Sai Enclave,
Habsiguda, Uppal Mandal,
Medchal-Malkajgiri,
Secunderabad, Telangana – 500007, India.

We are pleased to offer FREE SHIPPING across India on all eligible orders.

1. Shipping Coverage

We provide delivery services across India. Orders can be placed from anywhere within the country, subject to serviceability of the delivery location.

If a delivery location is not serviceable, our team will contact you to provide alternative options or process a refund.

2. Free Shipping Policy

  • We offer 100% Free Shipping on all orders across India.
  • There are no hidden shipping charges.
  • The price displayed at checkout is the final payable amount (excluding any applicable taxes if not already included).

3. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During peak seasons or promotional periods, processing times may be slightly extended.

4. Estimated Delivery Time

  • Metro Cities: 2–5 business days
  • Other Cities and Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

5. Order Tracking

  • Once your order is shipped, tracking details (if applicable) will be shared via email or SMS.
  • Customers can track their shipment using the provided tracking number.

6. Delivery Guidelines

  • Customers must provide complete and accurate shipping details, including full address and contact number.
  • If delivery fails due to incorrect address or unavailability of the recipient, re-delivery charges (if applicable) may be borne by the customer.
  • For security purposes, the delivery partner may require OTP confirmation or signature upon delivery.

7. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered:

  • Do not accept the package if visibly damaged.
  • Immediately report the issue to our customer support within 24 hours.
  • Provide photos and order details for quick resolution.

8. Delays in Shipping

While we strive to ensure timely delivery, delays may occur due to:

  • Natural disasters
  • Government restrictions
  • Courier partner delays
  • Incorrect customer information

KHIVAM TECHNO POINT (OPC) PRIVATE LIMITED shall not be liable for delays beyond our reasonable control.

9. Undeliverable Orders

Orders may be marked undeliverable due to:

  • Incorrect address
  • Multiple failed delivery attempts
  • Refusal to accept the order

In such cases, we may contact you to arrange re-shipment or process a refund after deducting any applicable return handling charges (if any).

10. Contact Us

For any shipping-related queries, please contact:

KHIVAM TECHNO POINT (OPC) PRIVATE LIMITED
Door No. 4-7-102/26, 2nd Floor Sai Enclave,
Habsiguda, Uppal Mandal,
Medchal-Malkajgiri,
Secunderabad, Telangana – 500007, India